Ferny Creek, Victoria, November 10, 2026 /MarketersMEDIA/ -- Gillen Electrical provides local electricians servicing Kallista and the surrounding suburbs in the Dandenong Ranges, Victoria. Based in Ferny Creek and run by owner Brendan Gillen, the business handles 24 hour emergency call-outs, EV charger installations, switchboard work and general electrical repairs across the Hills.

Gillen Electrical, a local electrical contractor serving the Dandenong Ranges, has introduced Point of Attachment Safety Checks for homes that have added, or plan to add, a home battery, solar system or EV charger. The inspection covers the overhead point of attachment, where the street service cable meets the house, and the switchboard, so that heat damage or an ageing connection can be found and repaired before it fails.

The new service follows a sharp rise in home battery installations across Australia. More than 500,000 home batteries have been installed nationally under the federal Cheaper Home Batteries Program since it began in July 2025, a milestone marked by the federal government in August 2026. Owner Brendan Gillen says failed attachment points are now one of the most frequent emergency call-outs the business attends across the Hills.

“We’re finding that about 90% of these attachment point faults are occurring when batteries, EV chargers or solar are being added to a property,” said Brendan Gillen, owner of Gillen Electrical.

Why Older Connections Are Failing

Older attachment points were never built for the loads modern homes put through them: solar exporting to the grid, a battery charging and an EV charger drawing heavily, often all at once. An ageing attachment point cannot keep up, and it overheats. In the Hills, overhead services are far more common than on flat ground, and wind, falling branches and age all add to the wear.

A Recent Call-Out in Kallista

In a recent after-hours call-out in Kallista, a young family lost power to the entire home. Gillen Electrical found that the point of attachment had melted badly, the service fuse inside had blown, and the plastic housing was so heat damaged it was close to catching alight. Solar and a battery had been installed at the property in the three months before the fault.

Brendan Gillen talked the homeowner through a troubleshooting check over the phone and asked them to book a disconnection with AusNet Services straight away. He timed his arrival to meet the distributor’s crew on site, replaced the failed attachment point like for like, and had the supply reconnected on the same visit. Power was restored four hours after the first phone call, and a Certificate of Electrical Safety was issued to the homeowner.

“What I try to do is time it so I arrive while AusNet are still there disconnecting. That way they don’t have to pack up and come back a second time, and the power is on hours earlier than it otherwise would be,” said Gillen.

Who Should Book a Check

Gillen Electrical recommends the check for homeowners who have recently added solar, a battery or an EV charger, or who plan to, particularly in older homes with overhead services. Checks are available across Kallista, Belgrave, Olinda, Sassafras, Tecoma, Upwey and the surrounding Hills, and the business continues to provide 24 hour emergency call-outs for homes that have already lost power.

Homeowners can book a Point of Attachment Safety Check through the Gillen Electrical website.

About Gillen Electrical

What is Gillen Electrical’s Point of Attachment Safety Check?

Gillen Electrical’s Point of Attachment Safety Check is an inspection of a home’s overhead point of attachment and switchboard, offered to homes in the Dandenong Ranges that have added, or plan to add, a home battery, solar system or EV charger. It is designed to find heat damage or an ageing connection before it fails.

Why do points of attachment fail after solar, batteries or EV chargers are added?

According to Gillen Electrical, older attachment points were not built for the combined loads of solar exporting to the grid, a battery charging and an EV charger drawing power. Owner Brendan Gillen says about 90% of the attachment point faults the business sees occur when these are added to a property.

What happens when a point of attachment fails?

A failed point of attachment can cut power to the whole house, with no supply at the meter box. In a recent Kallista call-out attended by Gillen Electrical, the attachment point had melted, the service fuse had blown and the plastic housing was close to catching alight.

What should Dandenong Ranges homeowners do if they have no power at the meter?

Gillen Electrical advises homeowners to call an electrician for diagnosis over the phone and to contact AusNet Services early to book a disconnection, as the distributor usually takes two to three hours to arrive in the Dandenong Ranges. Gillen Electrical provides 24 hour emergency call-outs across the Hills.

Media Contact

Company: Gillen Electrical

Contact: Brendan Gillen, Owner

Phone: (03) 9123 6456

Address: 186 Mount Dandenong Tourist Rd, Ferny Creek VIC 3786

Website: https://gillenelectrical.com/

186 Mount Dandenong Tourist Rd
Ferny Creek
Victoria
Australia
(03) 9123 6456

https://gillenelectrical.com/

Release ID: 89209083

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